Laneige Reviews
Laneige Customer Reviews (3)
- Most recent
- Oldest
Laneige Customer’s Q&A
Laneige FAQs
About Us.laneige.com Prices and Cost?
The website Us.laneige.com offers a range of skincare products with prices varying depending on the item. For instance, the Lip Glowy Balm is priced at $19, while the Lip Treatment Balm costs $25. The Bouncy & Firm Sleeping Mask (70 mL) is available for $36, and the Water Sleeping Mask (70 mL) can be purchased for $32. The Cream Skin Toner & Moisturizer comes in different sizes, with the 170mL priced at $36. The Water Bank Blue Hyaluronic Cream Moisturizer (50mL) is listed at $40, and the Water Bank Blue Hyaluronic Serum (50 mL) is $45. Additionally, the Water Bank Blue Hyaluronic Eye Cream (25 mL) is $43, and the Water Bank Blue Hyaluronic Cleansing Foam (150 g) is $25. Customers can also find sets and bundles, such as the Nighttime Besties Bundle for $60 and the Water Bank Cream Duo Set for $48. For those interested in product subscriptions, a 15% discount is offered on the first and every recurring order, with free shipping on orders over $50.
About Us.laneige.com Popular Products and Services?
Among the popular products on Us.laneige.com, the Lip Sleeping Mask is a standout, known for its nourishing and hydrating qualities. The Water Sleeping Mask is another top choice, designed to brighten and hydrate the skin overnight. For daily hydration, the Cream Skin Toner & Moisturizer is a versatile product that softens and moisturizes the skin. The Water Bank Blue Hyaluronic Cream Moisturizer is celebrated for its barrier-boosting hydration, and the Water Bank Blue Hyaluronic Serum is favored for its ability to visibly firm and improve skin elasticity. The Lip Glowy Balm is also a favorite, offering moisture and nourishment for the lips. These products are part of Laneige's commitment to innovative hydration solutions, addressing various skin concerns from dullness to excess oil with their Water Science™-backed skincare line.
About Us.laneige.com Payment Method?
Customers shopping on Us.laneige.com can choose from various payment methods. For those opting for a subscription service, the website allows the use of credit/debit cards to process recurring orders. The subscription can be set for cycles of 30, 60, 90, or 120 days, with the flexibility to adjust the order frequency or cancel at any time. Additionally, the site offers Installments by Afterpay as a payment option, enabling customers to make purchases in installments. First-time users of Afterpay will need to register and provide payment details, while returning customers can simply log in to complete their purchase.
Us.laneige.com Return Policy?
The return policy at Us.laneige.com allows for the return of most new, unopened products and gently used products within 45 days of delivery. Products must be at least half full to qualify for a return if used. The shipping policy offers free ground shipping within the contiguous United States for orders over $50, with a flat fee of $10 for Alaska and Hawaii. Orders less than $50 incur a ground shipping rate of $8.95 within the contiguous U.S. and $18.95 for Alaska and Hawaii. 2-day shipping is available for $17.95. Orders are processed within 2 business days and shipped via UPS. However, there are no returns, exchanges, or refunds on subscription orders unless the items are damaged or defective upon arrival.
Can I find Laneige products for men?
Laneige offers a dedicated line of products for men, known as Laneige Homme. This collection includes items such as the Active Water Foam Cleanser, Active Water Moisturizer, and Active Water Skin Toner. The range is designed to address men's skin needs, providing moisturizing, firming, and cleansing benefits. The Blue Energy Essence in Lotion EX is another featured product, which serves as an all-in-one lotion aimed at enhancing skin elasticity. For those seeking comprehensive skincare solutions, the Blue Energy EX Duo Set is available, offering a combination of products for a complete skincare routine.
Are there any Laneige products for sensitive skin?
Laneige caters to sensitive skin with products like the Cream Skin Toner & Moisturizer, which is a milky cream and toner hybrid enriched with ceramide and peptide for nourishing hydration. It has been dermatologist tested and is suitable for sensitive skin. The Cica Sleeping Mask is another option designed for soothing sensitivity overnight. Additionally, the brand's commitment to gentle skincare is evident in their use of ingredients like White Tea Leaf, rich in amino acids, to help soothe the skin. These products aim to deliver hydration while being mindful of sensitive skin needs.
Tell me more about Laneige's Water Science™.
Laneige's Water Science™ is a testament to the brand's dedication to hydration innovation. With a focus on multi-tasking products that simplify skin care, the philosophy is rooted in creating formulas that deliver visible results and dewy, bouncy skin. The research spans decades, delving into Water Science and Sleep Care to develop proprietary formulations like the Water Bank Blue Hyaluronic Cream Moisturizer, which provides up to 100 hours of hydration. This moisturizer is part of a collection that includes the Cream Skin Toner & Moisturizer, offering an 8x instant hydration boost. Another highlight is the Lip Sleeping Mask, enriched with the Berry Fruit Complex™, which hydrates for 8 hours. The core ingredient, Blue Hyaluronic Acid, is developed through a unique double fermentation process, resulting in a micro-sized molecule that absorbs quickly for deep, long-lasting hydration. Laneige's Water Science™ is designed to address various skin concerns with its water-based products, aiming to fortify the skin's moisture barrier and enhance overall skin health.